For all new residents we create a personalised care plan that takes into account their specific needs, history, preferences and beliefs. We avoid an institutional approach and involve residents in making choices as much as possible about every aspect of their care and their life at Turfcote.
We provide a safe environment with all the support residents need to enhance their quality of life. We are committed to ensuring that irrespective of age, mental/physical ability, gender, sexuality, race or creed all our residents maintain their rights, dignity, privacy and individuality, while receiving quality care.
At Turfcote, we aim to encourage choice, fulfilment, and freedom of movement, continued relationships with family and friends and an active interest in the home and local community. Admission to Turfcote should not mean losing contact with those closest to them nor should it mean giving up lifelong hobbies, pursuits and interests. We want Turfcote to feel like a home and strive to give our residents all the freedoms to do what they would do at home.
We are constantly working to improve our services by offering extra training to staff and researching the latest innovations. We listen to the comments of residents and adapt our approach to better suit their needs.